What Data We Collect and Why
We collect the information you provide when you register — your name, email address, and the mobile number linked to your account. When you make a deposit or withdrawal via DANA, OVO, or GoPay, our system records the transaction reference and wallet identifier so we can
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verify and reconcile your balance accurately. We do not store your full wallet PIN or banking credentials; those stay inside your own e-wallet app. Beyond registration and payment data, we log how you access the platform — device type, browser session, and IP address — primarily
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to protect your account from unauthorised access. If you reach our support team, the conversation history is retained so follow-up queries are handled without you repeating yourself. We keep data only for as long as it is needed to serve your account or meet applicable legal
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requirements in regions where the service is available. Availability depends on local law and eligible regions. You may request a summary of the data we hold on you, or ask us to remove it, by contacting support through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.